Privacy Policy

  1. Introduction

Welcome to Cyberspacex. We are committed to protecting the privacy of our clients, website visitors, and the end-users of our clients’ digital properties. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cyberspacex.in], use our services, or interact with us in any other way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

  1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  1. Personal Data

Personally identifiable information, such as your name, email address, telephone number, job title, and company name, that you voluntarily give to us when you fill out a contact form, request a quote, subscribe to our newsletter, or become a client.

  1. Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

  1. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

  1. Data from Third-Party Services

We may collect information from third-party services, such as social media platforms, if you connect with us through them.

  1. Data We Process on Behalf of Our Clients

As a digital marketing agency, we provide services to our clients that may involve the processing of data from their customers (end-users). This includes:

  • Website Analytics Data: We use tools like Google Analytics to analyse traffic on our clients’ websites. This may involve collecting data like IP addresses, device information, and user behaviour.
  • Advertising Campaign Data: When we manage advertising campaigns on platforms like Google Ads, Meta (Facebook/Instagram), or LinkedIn Ads, we may process data about the individuals who interact with those ads to optimize performance and reporting.
  • Customer Relationship Management (CRM) Data: We may have access to our clients’ CRM systems to manage marketing and sales funnels.

In these instances, our client is the Data Controller, and we are the Data Processor. We process this data based on the instructions of our clients and our contractual agreement with them.

  1. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Provide our digital marketing services to you and our clients.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions.
  • Send you a newsletter, promotional materials, and other information about our services.
  • Monitor and analyze usage and trends to improve our website and service offerings.
  • Comply with legal and regulatory requirements.
  1. Use of Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

For more information, please refer to our Cookie Policy [Link to your Cookie Policy, if you have a separate one].

  1. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  1. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance (e.g., Google, Meta, HubSpot).

  1. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information.

  1. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

  1. Your Data Protection Rights

Depending on your geographical location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the details below.

  1. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Cyberspacex

Support@cyberspacex.in

8860380504

 

Last Updated: 26-06-2025